How to reserve with us?

Booking with us is very easy, according to your favorite plataform:

1. You can send us an email directly by filling this form and we will respond to your request as soon as we can.

2. Also, you can write us directly to our WhatsApp number and we will answer you in a few minutes.

3. Check our Instagram and see the reactions of our previous guests. You can text us to our instagram DM if you don't use email or whatsapp application too often.

Here you have all the usual steps we follow when a guest wants to hire our services. This is part of the process that takes place to start connecting with you and organizing your ideas to get to a final budget and finally prepare everything for your arrival to Cartagena. You can download this image to have a better look of each step.

1. Check our Instagram and web page: take a look at all the services, activities and options you can do with us on our website and Instagram so you have an idea of how you want to plan your group trip with us.

2. Contact us: contact us through our email, WhatsApp or Instagram: make sure your message has your first and last name, the date you plan to travel and the number of people who will travel with you.

3. Receive our welcome: receive our welcome message, follow the instructions of your Hosts in Cartagena assistant and provide the information they require about your travel expectations.

4. Consult with your advisor: consult your Hosts in Cartagena advisor for prices, date availability and any questions you may have to plan your group trip.

5. Schedule a video call!: you are now ready to schedule a video call with your Hosts in Cartagena advisor to finish confirming your itinerary, budget and reservation!

6. Get your budget: receive your final budget in your email, carefully read all the instructions and regulations regarding payments, cancellations or returns and confirm to your advisor that everything is in order.

7. Send your budget advance: realize the payment of 50% of your final budget to reserve dates, services and activities in advance.

8. Receive your first receipt: receive your virtual advance payment receipt.

9. Negociate your final way of payment: consult with your Hosts in Cartagena advisor how you can make the final and complete payment for your entire package according to your payment methods and arrival date. Once you have paid in full for your package, you will receive proof of your full payment in your email.

10. Enjoy your experience!: you are now ready to relax and enjoy your Caribbean experience with the Hosts in Cartagena team!